Membership Terms and Conditions
Haircare.com Membership Terms and Conditions
Chapter 1 General Provisions
Article 1 (Purpose)
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1. The Haircare.com WEB Membership Terms and Conditions (hereinafter referred to as the "Terms") govern the use of the services (hereinafter referred to as the "Services") provided by the website (hereinafter referred to as the "Site") operated by CrownStrategy Inc. (hereinafter referred to as the "Company"). This sets out the conditions for use by HairCare.com web members.
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2. This service is Available only to HairCare.com WEB members.
Article 2 (Definition)
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1. The definitions of terms used in these Terms and Conditions are as follows:
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(1) " Hair Care.com WEB Member" means a customer who has registered in accordance with the Group ID Terms and Conditions, who has accepted these Terms and Conditions, who has applied for membership in accordance with the procedures designated by the Company, and who has been accepted by the Company, hereinafter referred to as "Member."
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(2) "ID" means the ID required to use the Service, and refers to the email address that a Member has registered as an ID in accordance with the Group ID Terms and Conditions.
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(3) “Company” refers to the CrownStrategy Group companies, including the Company.
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(4) “Group ID Terms” refers collectively to the “CrownStrategy Holdings Group ID Terms” and the “Handling of Personal Information in the CrownStrategy Holdings Group ID Terms” established by CrownStrategy Inc.
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2. Terms not defined in these Terms and Conditions shall have the meanings defined in the Group ID Terms and Conditions.
Article 3 (Membership and Withdrawal)
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1. Those who wish to become members shall register as customers in accordance with the Group ID Terms and Conditions, enter personal information and other necessary information on the membership registration screen of this site, and apply for membership by accepting these Terms and Conditions.
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2. Our company will not approve the membership registration of an applicant if any of the following applies to the applicant.
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(1) If your membership has been revoked in the past in accordance with these Terms and Conditions.
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(2) If any of the events set forth in Article 6, Paragraph 1 occurred at the time of application or at any time in the past.
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(3) If any of the items in Article 3, Paragraph 2 of the Group ID Terms and Conditions apply.
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(4) Any other case in which the Company determines that the Member is inappropriate.
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3. After joining, members may cancel their membership at any time on the cancellation registration screen of this site.
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4. If a member's registration as a customer is deleted, cancelled or invalidated in accordance with the Group ID Terms and Conditions, the member will no longer be able to use the Service.
Article 4 (Login ID and Password)
After joining, members shall comply with Article 4 (Group ID and Password) of the Group ID Terms and Conditions regarding the use, management, and other handling of their login ID and password, and shall manage their ID and password at their own responsibility.
Article 5 (Member Information)
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1. Members shall provide true and accurate information regarding all information registered at the time of membership.
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2. If there are any changes to the registered information of a member, the member must promptly log in to the HairCare.com WEB member-only page on this site and make the changes.
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3. The personal information registered by members at the time of joining and when changing their registration information will be handled by the Company in accordance with the Group ID Terms and Conditions and the "Handling of Personal Information for Hair Care.com WEB Members" established by the Company.
Article 6 (Suspension of Use of the Service or Cancellation of Membership)
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1. If a Member falls under any of the following circumstances, the Company may accelerate the Member's rights and immediately suspend the Member's use of the Service or cancel the Member's membership without prior notice or warning or other procedures.
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(1) If the person who registered for membership is not the member himself/herself or if the member has lost his/her membership status.
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(2) If it is discovered that a false application has been made.
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(3) If any of the items in Article 8, Paragraph 1 of the Group ID Terms and Conditions (Suspension of Use of the Service or Cancellation of Registration, etc.) apply.
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(4) When there is a violation of Article 9 (Prohibited Matters), Article 11 (Intellectual Property Rights, etc.), or Article 12 (Exclusion of Anti-Social Forces) of the Group ID Terms and Conditions.
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(5) If you violate these Terms and Conditions or the Group ID Terms and Conditions.
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(6) Any other reason that the Company determines to be ineligible to be a Member.
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2. The Company shall not be liable for any damages incurred by a Member as a result of the suspension of use of the Service or the cancellation of Membership pursuant to the preceding paragraph.
Article 7 (Operation, Interruption, Suspension, and Changes to the Content of the Site and Services)
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1. The Company has discretion regarding the operation of the Site and the Service, and may monitor the use of the Site and the Service, make partial changes, or take measures such as restricting access.
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2. Based on Article 10 of the Group ID Terms and Conditions (Operation, Interruption/Suspension, and Changes to the Content of the Site and the Service), the Company may, at its own discretion, suspend or suspend all or part of the operation of the Site and the Service.
Article 8 (Disclaimer)
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1. The Company does not guarantee the completeness, accuracy, reliability, usefulness, etc. of the information provided to Members on the Site or the Service, or the content of the Service.
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2. We use SSL encryption technology (technology for encrypting information on the Internet) to protect privacy and ensure security in this service, but we do not guarantee its safety.
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3. The Company does not guarantee that emails sent in connection with the Service do not contain harmful content such as computer viruses.
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4. Our company shall not be liable for any damages incurred by members when the information registered by the member is not filled in properly, an incorrect email address is entered, or illegible characters are displayed, etc., due to reasons not attributable to our company.
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5. Except as expressly provided in these Terms and Conditions, the Company shall not be liable for any damages incurred by a Member in connection with the occurrence of any malfunction, defect or failure in the use of this Site, any change, addition, interruption or suspension of all or part of the Service provided to a Member, or any other damages incurred by a Member in connection with the Service provided by the Company. The same shall apply if a third party logs in by impersonating the Member.
Article 9 (Use of Cookies, etc.)
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Before using this service, members must agree to the following:
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(1) For the convenience of our members, some pages on this site use "cookies," a technology that collects, records, and manages information about members who use this site.
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(2) If a member's computer is configured to reject cookies, they will not be able to use some of the Services.
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Article 10 (Investigation Cooperation)
If the Company determines that there is anything suspicious about the usage of the Site or the Service, the Company may request the Member to cooperate in an investigation, and the Member shall cooperate to the extent reasonable.
Article 11 (Governing Law)
The establishment, validity, performance and interpretation of these Terms and Conditions shall be governed by Japanese law.
Article 12 (Consultation and Jurisdiction)
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1. If any dispute arises between a Member and each Company in connection with these Terms and Conditions, the Member and each Company shall negotiate and resolve the dispute in good faith.
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2. If a dispute between a Member and each Company cannot be resolved despite the consultations held pursuant to the preceding paragraph, the Tokyo District Court shall be the exclusive court of first instance.
Article 13 (Changes to the Terms and Conditions)
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1. The Company may change these Terms and Conditions at its discretion in accordance with this Article without the prior consent of the Member.
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2. When the Company makes any changes to these Terms and Conditions, the Company will provide a certain period of advance notice (unless the change is in the general interest of the Members) and will notify or publicize the changed Terms and Conditions to Members by posting them on this Site or by other means that the Company deems appropriate.
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3. The revised Terms and Conditions shall come into effect upon the expiration of the notice period after the Company notifies or publicly announces the changes to Members pursuant to the preceding paragraph. However, if the changes are in the general interest of Members, the changes shall come into effect immediately upon the Company notifying or publicly announcing the changes to Members.
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4. Members will be deemed to have agreed to the changes by their first use of the Site or Services after any changes to these Terms and Conditions have been made. However, if the Terms and Conditions are changed after a Member has applied to purchase a product, the Terms and Conditions in effect at the time the Member applied (as determined in accordance with the preceding paragraph) will be effective.
Chapter 2 Online Shopping
Article 14 (Scope of Application)
This section applies when a Member purchases products on this Site.
Transactions for purchasing products on this site are conducted directly between members and each company.
Article 15 (Contract Formation and Termination)
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1. The time when a product purchase contract is concluded between a member and each company is when the member completes the product purchase application procedure specified by our company on this site, clicks the final "Confirm" button, each company receives the information regarding the product purchase application sent by the member, sends an "order confirmation email" to the member who made the application, and the order confirmation email reaches the member.
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2. In any of the following cases, the companies may cancel the product purchase and sale contract in whole or in part by notifying the member, even after the product purchase and sale contract has been concluded. In such cases, the companies shall not be liable for damages to the member.
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(1) If the member fails to pay the product price by the deadline set by each company (including when credit card payment is not approved).
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(2) If a member engages in any of the acts set forth in Article 9, Paragraph 2 of the Group ID Terms and Conditions, or if the companies determine that a member has engaged in such an act.
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(3) If a member violates these Terms and Conditions or any regulations established by the Company in relation to this service.
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(4) When each company is unable to secure the product due to a decrease in production volume, a shortage of inventory, a postponement of release, or cancellation of release.
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(5) If the Company is unable to secure the product due to the Company suspending or ceasing all or part of the operation of the Service pursuant to Article 7, Paragraph 2.
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(6) When a company verifies with the member about any doubts that may arise regarding the order content, such as a large order for the same product, and determines that the application is inappropriate.
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(7) If the companies determine that the member has concluded a product purchase contract as an agent for a third party, or if the member himself/herself notifies the companies of this.
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(8) When the companies have made a delivery to the address specified at the time of application, but delivery cannot be completed due to reasons beyond the control of the companies, such as an unknown address or a long absence (including cases where procedures for redelivery are not taken).
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(9) In the case of in-store pickup, if the member does not come to the store specified at the time of application by the deadline specified by each company, or if delivery cannot be completed for reasons not attributable to each company.
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(10) If a member falls under any of the items of Article 6, Paragraph 1.
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Article 16 (Application Procedures, etc.)
When members purchase products through this site, the application procedures, payment methods, delivery methods, inquiries regarding non-delivery, and specific matters regarding the exchange or return of purchased products shall be in accordance with the "User Guide" posted separately by our company.
Article 17 (Removing items from the shopping cart)
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In any of the following cases, each company may, without prior notice to the member, delete all products that the member has added to the shopping cart on this site before the product purchase contract is concluded.
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(1) If a certain amount of time has passed since the member added the item to their shopping cart without confirming the order.
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(2) When a member places an unnecessarily large number of items in a shopping cart, thereby hindering other members' opportunities to purchase products, or when the companies determine that such behavior is likely to cause disadvantage or damage to other members, third parties, or the companies.
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Article 18 (Disclaimer)
The companies shall not be held responsible in any event if the member fails to update the registered information, if the member enters false or incomplete information, enters an incorrect email address, or if illegible characters occur in relation to the information registered by the member, if an event as specified in Article 7, Paragraph 2 occurs, if the companies visit the delivery address specified at the time of application but are unable to complete the delivery due to an unknown address or the member being absent for a long period of time (including cases where redelivery procedures are not taken), if the member has specified in-store pickup and the delivery cannot be completed because the member does not arrive at the store specified at the time of application by the deadline specified by the companies, or if the product cannot be provided for reasons not attributable to the companies.
Chapter 3 Community Services
Article 19 (Definition)
Community services (hereinafter referred to as "Community Services") refer to services provided by this Site that have the function of allowing members to post comments, reviews, photos, etc., as well as social network services in general that have the function of allowing interaction between our company or other companies and members.
Article 20 (Scope of Application)
This chapter shall apply together with the provisions of Chapter 1 General Provisions when members use this community service.
Article 21 (Handling of Information)
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1. Members shall be solely responsible for the content they post or publish on this community service.
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2. Our company may take the following actions regarding content posted or submitted by members to this community service without the members' consent.
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(1) To review the content.
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(2) What to post or not post on this community service.
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(3) Posting or not posting on any media approved by our company other than this community service.
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(4) When the Company deems it necessary, the Company will contact the Member.
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Article 22 (Prohibited matters)
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1. When using this community service, members shall, in principle, comply with Article 9 of the Group ID Terms and Conditions and shall not engage in any of the following acts or acts that may result in any of the following:
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(1) Any act that slanders, insults, damages the honor, credibility, or privacy of other members, other third parties, or our company, or interferes with our business.
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(2) Disclosing or providing information (email addresses, telephone numbers, addresses, etc.) that can identify other members, other third parties, or individuals related to our company.
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(3) Any act that infringes on the rights or interests of other members, other third parties, or our company.
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(4) Posting the same content or content that appears to be the same multiple times, or repeatedly posting such content.
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(5) Any act of using the content for commercial purposes, such as advertising, promotion, or other sales activities.
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(6) Introducing or encouraging the viewing of other websites that the Company deems inappropriate.
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(7) Any act that violates the Public Offices Election Act.
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(8) Acts of soliciting membership in specific ideological or religious groups or other groups or organizations.
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(9) Any act of soliciting donations, investments, funding, purchases of goods or services, etc.
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(10) Providing information that is contrary to the facts or that contains false content.
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(11) Providing information containing content that has a negative impact on the healthy development of children and young people.
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(12) Using this community service for dating purposes.
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(13) Any other act that the Company deems inappropriate.
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2. In addition to the cases described in the preceding paragraph, the Company may delete posted information at its discretion without notifying the Member, without any particular reason, such as for the convenience of the Company's management and operation, and the Member shall not be able to object to this.
Article 23 (Use of Posted Information)
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1. The Company may freely reproduce, quote, disclose, provide, publish, distribute or otherwise use any content posted or submitted by a member through this Community Service free of charge without notifying the member, and members shall not exercise copyright (including the rights stipulated in Articles 27 and 28 of the Copyright Act) or moral rights against the Company or any person designated by the Company.
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2. Members shall not reproduce, divert, edit, copy or otherwise use the content of this community service, including the content posted or contributed by other members, without the prior written consent of our company.
Article 24 (Compensation for damages)
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1. In the event that a dispute arises between a member and another member or a member and a third party in connection with the use of this community service, the member shall attempt to resolve the dispute at his/her own responsibility and expense, pay compensation, and not cause any burden or inconvenience to our company. However, this does not apply if there is a reason attributable to our company.
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2. Even if the Company is held liable pursuant to the proviso of the preceding paragraph, the Company's liability shall be limited to direct and ordinary damages unless there is willful misconduct or gross negligence on the part of the Company.
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Supplementary ProvisionsThese Terms and Conditions shall come into effect at midnight on February 1, 2023.
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